1. General
These Terms of Use (the “Terms”) govern the relationship between Individual Entrepreneur Samsonov Ivan Nikolaevich (“Tavyxo”, “we”) and any person who uses the Tavyxo Wallet mobile application for iOS and Android (the “App”) or the tavyxo.com website (“you”).
By installing, opening or using the App, you confirm that you have read and accept these Terms, the Privacy Policy and the Personal Data Processing Policy. If you do not agree, do not use the App.
The App is free of charge. You may use it only if you have full legal capacity and have reached the age at which the law of your country of residence allows you to enter into this agreement (18 in the Russian Federation).
2. What Tavyxo Wallet is
The App is software for self-custody of cryptocurrencies. It lets you create or restore a wallet, view balances, receive and send assets on supported networks, swap assets, keep local savings goals and receive transfer notifications.
Tavyxo does not hold your funds, open accounts, manage assets on your behalf, or have the ability to freeze, move or return funds held at your addresses. Tavyxo is not a bank.
Supported networks, assets and features may change.
3. Recovery phrase, keys and security
- The recovery phrase and private keys are generated on your device and stored on it in encrypted form. Tavyxo never receives or stores them and cannot restore or reset them.
- Anyone who obtains your recovery phrase can control your funds. Never share it, enter it on websites or send it in messages. Tavyxo support will never ask for it.
- You are responsible for protecting your device, recovery phrase, PIN and backup. If both the phrase and access to the device are lost, access to the funds cannot be recovered.
4. Transactions and fees
- You review and sign every transaction yourself on your device. Check the address, network, amount and fee before signing: sending to a wrong address or an incompatible network can result in permanent loss.
- Blockchain transactions are irreversible. Tavyxo cannot cancel, modify or reverse a confirmed transaction.
- Network fees are paid to the blockchain network, not to Tavyxo, and depend on network load.
- Tavyxo charges no fee for sending or receiving assets. Swaps include a Tavyxo service fee. The fee, the rate, network fees and third-party provider fees are shown before you confirm a swap.
5. Swaps
- Swaps are executed by smart contracts and third-party liquidity and bridge providers on public blockchain networks. A quote is indicative: the final amount may differ because of rate and network changes within the parameters shown before you confirm.
- A swap may fail or be delayed because of a network, provider or smart-contract failure. The App shows the swap status and, where possible, helps complete the operation or return funds under the rules of the relevant protocol.
- Swaps may be unavailable for certain assets, amounts or countries.
6. Notifications
Transfer notifications are optional. To deliver them, the Tavyxo server stores your device push token and the public addresses you select. You can turn notifications off in the App at any time. Notifications are informational and may be delayed; the blockchain is the authoritative source of transaction data.
7. Third-party services and networks
The App relies on blockchain networks, nodes, indexers, price providers, swap providers, push-notification services and app stores. They are independent of Tavyxo and may be unavailable, change their rules or malfunction. Prices and balances are informational and may be delayed.
8. Your obligations
You agree to use the App lawfully and not to use it for fraud, money laundering, terrorist financing, sanctions evasion, distributing malware, interfering with services or infringing the rights of others.
You are responsible for complying with the laws that apply to you, including tax obligations and restrictions on digital-currency transactions in your country.
9. No investment advice
Information in the App — prices, balances, network and swap details — is not investment, financial, legal or tax advice. Cryptocurrency transactions carry high risk, including the loss of the entire value of the assets.
10. Licence and intellectual property
Tavyxo grants you a free, non-exclusive, non-transferable, revocable licence to use the App for personal, non-commercial purposes on devices that you own or control. The Tavyxo name, design and the App’s code are protected by law. Open-source components are used under their own licences. Network and asset logos belong to their respective owners.
If you downloaded the App from the App Store, the App Store terms and Apple’s Licensed Application End User License Agreement also apply. Apple is not a party to these Terms and is not responsible for the App or its support. If you downloaded the App from Google Play, the Google Play terms also apply.
11. Disclaimer of warranties
To the maximum extent permitted by law, the App is provided “as is” and “as available”, without warranties that it will be uninterrupted, error-free, compatible with a particular device or fit for a particular purpose. Nothing in these Terms limits consumer rights that cannot be limited by law.
12. Limitation of liability
To the maximum extent permitted by law, Tavyxo is not liable for losses caused by loss or disclosure of the recovery phrase, PIN or device, errors in transaction details, third-party networks and services, smart-contract failures, price movements, malware, device compromise or temporary unavailability of the App. Tavyxo’s liability for intentional misconduct is not limited.
13. Personal data
Personal data is processed in accordance with the Privacy Policy and the Personal Data Processing Policy.
14. Changes and termination
We may change these Terms as the App develops. A new version takes effect when published on this page unless it states a later date. We will announce material changes in the App or on the website. By continuing to use the App after changes take effect, you accept the new version.
You may stop using the App at any time by deleting it; save your recovery phrase first. We may discontinue the App or individual features. Your funds remain at your addresses and are accessible with the recovery phrase in any compatible wallet.
15. Governing law and disputes
These Terms are governed by the law of the Russian Federation unless mandatory rules of your country of residence provide otherwise. Disputes are resolved by negotiation first. You can send a claim to support@fluxvpn.pro; we reply within 30 days. Unresolved disputes are heard by a court in accordance with applicable law, including consumer-protection rules.
16. Operator and contact
Individual Entrepreneur Samsonov Ivan Nikolaevich. TIN (INN) 253810717303.
Email: support@fluxvpn.pro.
The Russian version of these Terms prevails in case of discrepancy.